Need a hand?

Email danmore0101@gmail.com and I will get back to you. Including your macOS version and the DotStrip version (from the menu) helps.

Lost your license key?

Your key is in the receipt email from Polar, and you can always view it in the Polar customer portal that the receipt links to.

The board is blank

• Check that at least one widget is switched on in the DotStrip menu.
• Now Playing only shows while Spotify or Music is playing. If you declined the Automation prompt, re-allow it under System Settings → Privacy & Security → Automation.
• If your 7-day trial has ended, the board stays off until you subscribe or enter a license key.

Cancel or manage a subscription

Use the customer portal link in your Polar receipt email.